Business Support

How supportive are your current web company when you need them the most?

 

To us, having great website support is the most important element of any successful online business and has to be available when you need it the most.

Being experts in the agricultural industry since 2004 means we understand your business and the fresh challenges it can bring each and every day.

We know you don’t work 9-5 and we know that in busy harvest seasons you the last thing you need is to have a problem with your website or your email services.

This is why Farmgear Marketing has invested heavily in using only proven technology and software systems that are stable and offer 24/7 support to us.

We use a dedicated server to host your website on as this gives you faster page loading speeds, more bandwidth and a 99.97% uptime guarantee and we can provide you support on most computer and software related issues.

 

Farmgear Marketing Business Support and Computer Support

 

Can you afford not to have the very best support when you need it?

 

Our website support and website management services have been designed to give you all the help you need when using any of our services.

  • Freshdesk ticket support system for desktop and mobile devices
  • Knowledgebase and FAQ
  • Training videos for adding products and news articles to your website
  • Training website
  • IT support
  • Computer support
  • Help and advice on best practice

With our expert advice and support, we are always by your side helping you and your staff resolve any issues quickly and efficiently.

 

Are your business computers problematic and you don’t know where to turn?

 

Our support extends further than just website support and website management services, as we also offer computer services aimed at ensuring your business isn’t bogged down by slow computers, out-of-date software or even lack of best advice on what security software to use and how to set up your business email on Apple and Android devices.

Our computer services we can offer your business include;

  • System diagnostics
  • Hardware upgrades
  • Annual servicing of hardware
  • Best advice on device security
  • Best advice on software
  • Software installation
  • Networking issues
  • Virus and malware removal
  • Email set up on all devices
  • General advice on any computer related issues

Just as your website needs the best support, so do all your business devices, as without these functioning correctly your business and staff efficiency can be seriously reduced, leading to lost business hours and slower working speeds.

Contact Farmgear Marketing today for more information and let us help improve staff efficiency and reduce business downtime.